Browse the operator manual
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Get started with Operations CenterTake a trip from Draft to departureUse Dashboard and RadarOrganization setup
Set up your organizationSet company identity and portal brandingSet editor, schedule, and writing defaultsConfigure traveler forms, legal content, and the public catalogConfigure payment providers and payment documentsConfigure currencies and exchange ratesConfigure automatic emailSet monitoring and notification thresholdsCreate and build
Create a tripImport a trip with AIComplete trip details and residencesBuild the itineraryAdd flights and transfersAssign field staff and partnersPublish and sell
Configure and publish the traveler portalDesign the traveler pageGive and remove portal accessConfigure pricing and collect paymentsReview and approve join requestsManage travelers and roomingWork with sales and FinancePrepare and operate
Prepare a trip for departureManage files and messagesMonitor live operationsSaved content and contacts
Reuse saved trip contentMaintain field staff, partners, and suppliersReference
Trip status referenceManage the tour listFix common problemsReference
Trip status reference
What each status allows, which changes happen automatically, and which actions cannot be undone.
You will learn to
- Choose the next status
- Know what each status allows
Reviewed September 2026
Tour Studio → All Tours → status action
Lifecycle
Draft → Published → Booked → Confirmed → In progress → Completed → Closed
- Pending approval is an optional review stage between Draft and Published. It can return to Draft.
- Booked, In progress, Completed, and Closed are applied automatically.
- A trip can be Cancelled before it starts or Interrupted after it starts.
Statuses
| Status | Editing | Traveler page | Booking | Monitoring |
|---|---|---|---|---|
| Draft | Full | None | No | No |
| Pending approval | Full | Unlisted review page | No | No |
| Published | Edits are recorded in the trip history | Public, catalog optional | Per Portal settings | No |
| Booked | As Published | Public | Per Portal settings | No |
| Confirmed | Necessary edits, recorded | Public | Until capacity or departure | Yes |
| In progress | Operational edits, recorded | Public | Closed | Yes |
| Completed | Itinerary read-only | Public | Closed | Stopped |
| Interrupted | Read-only | Existing links | Closed | Stopped |
| Cancelled | Read-only | Existing links | Closed | Stopped |
| Closed | Read-only | None | Closed | Stopped |
What each status means
- Draft: building the trip.
- Pending approval: an unlisted page is available for review. Anyone with the address can open it.
- Published: the trip is on sale. Catalog listing and joining follow the Portal settings.
- Booked: at least one traveler has joined.
- Confirmed: the trip will go ahead. Monitoring and payment collection start.
- In progress: the trip is operating. Applied on the start date.
- Completed: travel has ended. Finance and communication continue. Applied after the end date.
- Interrupted: an emergency stop during the trip. Close it manually when follow-up is done.
- Cancelled: the departure will not run. Finance and message history stay.
- Closed: the final read-only record. All trip links stop working.
Status changes you make
| Action | Available from | Note |
|---|---|---|
| Publish | Draft, Pending approval | Cannot return to Draft |
| Send for approval | Draft | Reversible |
| Confirm | Published, Booked | Starts monitoring and payment collection |
| Cancel | Published, Booked, Confirmed | Review payment links, private links, and supplier bookings afterwards |
| Interrupt | In progress | Emergency stop only |
| Close | Interrupted | After follow-up is complete |
Cancelling a trip is not the same as removing one traveler. Remove a traveler from the roster in Travelers.
Repeat a departure
Create a new Draft from a Tour Template. Travelers, requests, bookings, payments, messages, and monitoring stay with the original trip.