Turn source material into a trip
AI extracts the itinerary from PDFs, images, and text into a draft you review. Trip-room summaries help turn a conversation into a handover, with the original messages available for checking.
MONITOURING / THE PLATFORM
One source of truth.
An operation in sync.
All your tour data, connected. Your team, guides, partners, and travelers stay aligned while AI agents and automations take on monitoring and routine tasks.
OPERATIONS CENTERItinerary · Timeline · Map · Trip context
Live monitoring & response
See the change. Own the response.
Follow flight, weather, and transfer checks for Confirmed and in-progress trips when the relevant trip details are entered. Staff-location monitoring applies only to segments where it is enabled.
A signal is useful when the team knows which trip it affects. Move from the timeline and map into the trip details and communication, with the itinerary close at hand when you need to assess a change or organize a response.
- Trip timeline and map context
- Acknowledge alerts to take ownership
- Resolve notifications after the response
Financial visibility
A clear view of what is paid and what is due.
See sales, payment states, payers, and outstanding balances across your trips. The financial view stays connected to the people and departures behind each sale.
Expected collections, payment reminders, and transaction history give each balance its context. Open a sale to see its payer, trip, line items, and payment schedule together.
- Expected collections by month
- Payments, refunds, and remaining balances
- Payment schedules and reminder results
Departure readiness
Departure readiness, without the guesswork.
Prepare the departure across bookings, travelers, materials, operations, and DMC coordination. Keep confirmation status and operational tasks visible before the trip begins.
Supplier confirmations, traveler requirements, and departure-blocking tasks remain visible together. DMC responses stay attached to their services, including when a change calls for reconfirmation.
- Service booking requests and confirmations
- Traveler details and required materials
- Operations tasks and DMC assignments
Traveler experience
A joined-up experience for your travelers.
Share the itinerary and relevant trip information through the traveler portal. Use private access links for traveler-specific information, and keep internal operations separate.
Travelers receive a trip page with the itinerary, images, and booking terms together. Private access brings relevant trip information to each participant; assigned guide profiles can follow the day or activity they cover.
- Published trip pages and traveler access
- Personalized private links
- Shared files, messages, and internal notes
Travelers & accommodation
The rooming list belongs with the trip.
Manage travelers and accommodation together. Keep room assignments and stay dates accessible to the team handling the departure.
Keep the roster, booking context, and accommodation allocations close together. Before departure, review unplaced travelers and open room spaces alongside the rest of your preparation requirements.
- Traveler records and booking context
- Room allocations in the trip workspace
- Trip files and team communication
AI-assisted trip creation
The supplier sends a PDF. You get a head start.
Import PDFs, images, or itinerary text. Review the extracted trip details, flights, stays, and activities before creating your draft.
Keep the supplier program as the starting point. Check the extracted flights, stays, and activities together, correct anything that needs attention, then carry the reviewed draft into the itinerary editor.
- Review and correct extracted details
- Keep operator approval before creating the trip
- Continue in the full itinerary editor
See the AI import tools
Itinerary & resource planning
Build a trip your team can actually operate.
Lay out timed visits, transfers, meals, and activities. Reuse day templates and assign staff to a whole day or an individual segment.
Start with a reusable day template or build a route from individual segments. The schedule, accommodation, and staff assignments stay connected, so the team can work through the practical details behind each day plan.
- Timed segments and day templates
- Accommodation and rooming connected to the trip
- Staff assignments by day or segment
See the itinerary tools
AI agents & automations
An operations team behind your team.
A shared tour record gives automation the context it needs. Reduce repetitive setup, keep preparation moving, and monitor changing conditions while your people focus on decisions and service.
Keep routine work moving
Automatic preparation checks, configured emails, and payment reminders support the departure workflow. Set reminder timing and message languages, and hold outgoing email for review when your team wants to approve it first.
Monitor details that change
Flight, weather, and enabled staff-location monitoring bring signals back to the trip and your team.
Watch the workflow
Inside Monitouring.
See how trip planning and day-to-day operations come together.
See it with your own operation in mind ↗MONITOURING