Monitouring
Operator manual

Practical instructions for setting up, planning, selling, and operating trips in Monitouring.

Browse the operator manual

Start here

Get started with Operations CenterTake a trip from Draft to departureUse Dashboard and RadarVideo guides

Organization setup

Set up your organizationSet company identity and portal brandingSet editor, schedule, and writing defaultsConfigure traveler forms, legal content, and the public catalogConfigure payment providers and payment documentsConfigure automatic emailSet monitoring and notification thresholds

Create and build

Create a tripImport a trip with AIComplete trip details and residencesBuild the itineraryAdd flights and transfersAssign field staff and partners

Publish and sell

Configure and publish the traveler portalDesign the traveler pageGive and remove portal accessConfigure pricing and collect paymentsReview and approve join requestsManage travelers and roomingWork with sales and Finance

Prepare and operate

Prepare a trip for departureManage files and messagesMonitor live operations

Saved content and contacts

Reuse saved trip contentMaintain field staff, partners, and suppliers

Reference

Trip status referenceManage the tour listFix common problems

Organization setup

Set editor, schedule, and writing defaults

Configure the General, Tour, and AI tabs so new trips start with your usual working pattern.

Before you begin

  • Organization administrator access

You will learn to

  • Configure the General, Tour, and AI tabs
  • Know which values operators still adjust per trip

Reviewed September 2026

System → Settings → General, Tour, and AI

General

Setting Effect
Google Maps API key Enables maps and place search
Enable Tour Editor Autosave Saves the trip editor automatically every minute
Auto-fill Segment Names Suggests segment names from the selected location or meal

Use a Maps key restricted to your organization’s domains. Do not paste it into trip descriptions or messages.

Tour

Setting Effect
Day Start Time Start of a newly added day
Day End Time End of the working day
Break Between Segments Gap placed between segments
Hotel Check-out Duration Time reserved for generated check-out segments
Tour settings showing day start and end times, break between segments, and hotel check-out duration
Choose values that fit most of your programs. Adjust individual trips in the editor.

AI

  • Writing role sets the perspective of generated text, for example an experienced tour operator writing for travelers.
  • Content Instruction adds standing rules for tone, spelling, terminology, and topics to avoid.

Keep both short. Put trip-specific facts in the trip, not here. Always review generated text before travelers see it.

AI settings with the writing role for generated trip text
The writing role applies to every trip and day description generated in your organization.

Check the result

  1. Create a Draft trip.
  2. Add a day and several segments.
  3. Check the names, times, gaps, and check-out timing.
  4. Generate a short description and review it.

New itineraries start with your usual day times, spacing, and writing style.

What to do next

Continue the workflow