Monitouring
Operator manual

Practical instructions for setting up, planning, selling, and operating trips in Monitouring.

Browse the operator manual

Start here

Get started with Operations CenterTake a trip from Draft to departureUse Dashboard and RadarVideo guides

Organization setup

Set up your organizationSet company identity and portal brandingSet editor, schedule, and writing defaultsConfigure traveler forms, legal content, and the public catalogConfigure payment providers and payment documentsConfigure automatic emailSet monitoring and notification thresholds

Create and build

Create a tripImport a trip with AIComplete trip details and residencesBuild the itineraryAdd flights and transfersAssign field staff and partners

Publish and sell

Configure and publish the traveler portalDesign the traveler pageGive and remove portal accessConfigure pricing and collect paymentsReview and approve join requestsManage travelers and roomingWork with sales and Finance

Prepare and operate

Prepare a trip for departureManage files and messagesMonitor live operations

Saved content and contacts

Reuse saved trip contentMaintain field staff, partners, and suppliers

Reference

Trip status referenceManage the tour listFix common problems

Organization setup

Set company identity and portal branding

Add company details, then set the colors, fonts, logo, and language travelers see.

Before you begin

  • Organization administrator access
  • Company details, logo, and brand colors

You will learn to

  • Enter company and contact details
  • Apply consistent traveler-facing branding

Reviewed September 2026

System → Settings → Organization and Portal Branding

Add company information

Open Organization and complete the fields.

Field Where it appears
Display name Public pages and documents
Legal name Formal business identification
Contact email, Phone, Website Contact details shown to travelers and partners
Address line 1 and 2, City, Region, Postal code, Country Company address

Use the name travelers recognize as the display name and the registered name as the legal name. Select Save.

Set colors, fonts, and language

Open Portal Branding → Appearance.

  1. Set the Primary and Secondary brand colors.
  2. Set the Text and Muted text colors.
  3. Set the Page canvas, Content surface, Muted surface, Border, and Hero overlay colors.
  4. Choose the Body font and Heading font. To use your own font, upload a WOFF or WOFF2 file under Custom webfont and select it.
  5. Choose the Default Portal Language.
  6. Upload the logo and browser icon.
  7. Check the preview, then select Save.
Portal Branding Appearance settings with colors, fonts, language, and preview
The preview updates as you change colors and fonts.

Check the result

  1. In the preview, check headings, paragraphs, buttons, links, and muted text for contrast.
  2. Switch between desktop and mobile widths.
  3. Check each language you use, including right-to-left text.
  4. Open the traveler page of a Published test trip.

Traveler pages show your company name, logo, colors, fonts, and default language.

What to do next

Continue the workflow