Browse the operator manual
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Get started with Operations CenterTake a trip from Draft to departureUse Dashboard and RadarVideo guidesOrganization setup
Set up your organizationSet company identity and portal brandingSet editor, schedule, and writing defaultsConfigure traveler forms, legal content, and the public catalogConfigure payment providers and payment documentsConfigure automatic emailSet monitoring and notification thresholdsCreate and build
Create a tripImport a trip with AIComplete trip details and residencesBuild the itineraryAdd flights and transfersAssign field staff and partnersPublish and sell
Configure and publish the traveler portalDesign the traveler pageGive and remove portal accessConfigure pricing and collect paymentsReview and approve join requestsManage travelers and roomingWork with sales and FinancePrepare and operate
Prepare a trip for departureManage files and messagesMonitor live operationsSaved content and contacts
Reuse saved trip contentMaintain field staff, partners, and suppliersReference
Trip status referenceManage the tour listFix common problemsCreate and build
Add flights and transfers
Enter flights on the correct day, verify schedules, and build the arrival and departure transfers.
Before you begin
- Trip dates and time zone saved
- Airline or supplier schedule
You will learn to
- Place inbound, in-trip, and return flights
- Verify flight details
- Build transfers with realistic timing
Reviewed September 2026
Add a flight
- Turn on Inbound flights for arrival flights, or open the day of an in-trip or return flight.
- Select Add Flight.
- Enter the flight code as the airline shows it.
- Select Verify to fill in the airports, times, and time zones.
- Compare the result with the ticket or supplier schedule.
- Set the check-in duration and disembark duration.
- Save.
Use Day 0 for an overnight inbound flight that departs the day before Day 1.

For each flight, confirm the airline, flight number, both airports, local departure and arrival dates and times, both time zones, and the duration.
Airlines change schedules. Recheck flights during preparation and on the departure day.
Add a transfer
- Add a Transfer segment to the day.
- Give it a clear title, such as “Airport to hotel transfer”.
- Choose the start and end locations and the travel mode: car, bus, train, on foot, bicycle, or other.
- Set the start time and duration.
- Add meeting point, luggage, vehicle, and supplier notes.
- Assign the responsible field staff or partner.
- Mark whether the transfer needs a supplier booking and whether travelers see it.
Check the arrival and departure sequence
Read the segments around each flight as one sequence:
- departure from the hotel or meeting point;
- transfer and buffer;
- check-in;
- flight;
- disembark, immigration, and baggage;
- transfer and hotel check-in.
Adjust start times and durations so there are no gaps or overlaps.
If a flight changes
Update the flight segment, then review the transfers, residence nights, staff assignments, traveler messages, and preparation tasks that depend on it. Select Sync monitoring for the trip in All Tours.
Every flight is verified or checked against the airline, and each arrival and departure forms one realistic sequence.