Work with sales and Finance

Finance views

View	Shows
Status	Sales booked, money received, due next 30 days, overdue and outstanding amounts
Projection	Expected collection by scheduled due month
Sales	Every sale with payer, trip, total, paid, and remaining amounts
Payment Stream	Every recorded transaction
Reminders	Every payment reminder and its result

Use the totals to find work, then open the sale to act.

Choose currency view and period

On Status, choose Actual currency or Estimated organization currency. There is no separate Reporting tab.

• Actual currency keeps sale balances in their original currency and money received in the currency collected. Choose the currency to inspect; unlike currencies are not added together.
• Estimated organization currency converts covered values using current accepted exchange rates. These totals can change when rates change; they do not change a recorded payment, receipt or sale balance. Any missing conversion coverage is shown, not counted as zero.

Period starts at Month to date. Choose Last month, All time or Custom dates as needed. Sales and balances use bookings in the period. Money received uses payment and refund dates, including payments for older sales. Overdue and upcoming amounts show today’s status for the selected bookings. Dates use your local time. Records without a usable date are disclosed rather than silently assigned a date. The Status filter does not filter Projection.

See Configure currencies and exchange rates to change the organization default or maintain a conversion direction.

Sale states

State	Meaning
Payment pending	Nothing paid yet
Partially paid	Some of the total paid
Paid	Total paid
Overdue	A scheduled amount is unpaid past its due date
Refunded or Partially refunded	Money returned

Open and check a sale

1. In Sales, filter by status or date and open the sale.
2. Check the payer, trip, currency, total, paid, and remaining amounts.
3. Check the line items: base price, supplement, upgrades, extras, discounts.
4. Read the schedule row by row.
5. Open the Transactions tab for payments, refunds, and provider references.
6. Check the payment link and reminder history.

For a converted payment, distinguish the amount applied to the sale from the actual amount collected. For example, ILS 390 collected may settle EUR 100 of a tour. The payment’s fixed exchange rate is retained for settlement and refunds; changing the current rate does not revalue it. A stored historical reporting value, when available, is separate from the current-rate estimate on Status.

Create a manual sale

Use New sale for a sale that did not come from a join request.

1. Select New sale.
2. Enter the payer, currency, and trip.
3. Add line items with description, quantity, and amount.
4. Build the payment schedule.
5. Create the sale and open it.

To fix a sale that came from a join request, amend that sale instead of creating a new one.

Send a payment link

Open the sale and create the payment link for the due amount. Check the payer’s email and the amount, then send the link to the payer only.

Amend a sale

Use the amendment action to add, remove, or reprice items. Check the new balance, then reapply the schedule if the interface offers it.

Record a manual payment

1. Have the bank or accounting record to hand.
2. Open the sale and choose the manual payment action.
3. Enter the amount, date, method, and reference.
4. Save and check the Transactions tab and the remaining balance.

Record a refund

Open the sale, choose the refund action, and enter the amount and reference from the provider or bank. The refund stays visible in the transaction history.

Converted provider payments must be refunded and reconciled through the provider; do not enter a same-currency manual refund as a substitute. Confirmed converted refunds reverse tour credit using the original payment’s fixed mapping, not today’s rate.

Issue a fee note or receipt

Open the sale’s Documents tab, generate the document, and check the payer, amount, number, logo, and footnote. Download it or send it from the same tab.

Reminders

The Reminders view shows each reminder as Scheduled, Queued, Processing, Sent, Failed, or Cancelled. Before contacting a payer, check whether a reminder was just sent.

Export

Select Export CSV with the status and date range you need. Check the organization, currency, and row count before sending the file to accounting.

For converted payments, gross amount, fees and net amount use the collected currency. Additional applied-amount, applied-currency and fixed-rate columns identify the tour credit. Do not treat a Status estimate as a bank settlement or accounting exchange-rate guarantee.