Work with sales and Finance

Finance views

View	Shows
Financial Status	Totals pending, partially paid, paid, overdue, and refunded
Monthly Projection	Expected collection by month
Sales	Every sale with payer, trip, total, paid, and remaining amounts
Payment Stream	Every recorded transaction
Reminders	Every payment reminder and its result

Use the totals to find work, then open the sale to act.

Sale states

State	Meaning
Payment pending	Nothing paid yet
Partially paid	Some of the total paid
Paid	Total paid
Overdue	A scheduled amount is unpaid past its due date
Refunded or Partially refunded	Money returned

Open and check a sale

1. In Sales, filter by status or date and open the sale.
2. Check the payer, trip, currency, total, paid, and remaining amounts.
3. Check the line items: base price, supplement, upgrades, extras, discounts.
4. Read the schedule row by row.
5. Open the Transactions tab for payments, refunds, and provider references.
6. Check the payment link and reminder history.

Create a manual sale

Use New sale for a sale that did not come from a join request.

1. Select New sale.
2. Enter the payer, currency, and trip.
3. Add line items with description, quantity, and amount.
4. Build the payment schedule.
5. Create the sale and open it.

To fix a sale that came from a join request, amend that sale instead of creating a new one.

Send a payment link

Open the sale and create the payment link for the due amount. Check the payer’s email and the amount, then send the link to the payer only.

Amend a sale

Use the amendment action to add, remove, or reprice items. Check the new balance, then reapply the schedule if the interface offers it.

Record a manual payment

1. Have the bank or accounting record to hand.
2. Open the sale and choose the manual payment action.
3. Enter the amount, date, method, and reference.
4. Save and check the Transactions tab and the remaining balance.

Record a refund

Open the sale, choose the refund action, and enter the amount and reference from the provider or bank. The refund stays visible in the transaction history.

Issue a fee note or receipt

Open the sale’s Documents tab, generate the document, and check the payer, amount, number, logo, and footnote. Download it or send it from the same tab.

Reminders

The Reminders view shows each reminder as Scheduled, Queued, Processing, Sent, Failed, or Cancelled. Before contacting a payer, check whether a reminder was just sent.

Export

Select Export CSV with the status and date range you need. Check the organization, currency, and row count before sending the file to accounting.